p789 Privacy Policy – How We Protect Your Data

01 Overview

p789 is an online gaming platform serving players across Pakistan. We offer slots, bingo, live casino, and sports betting with full PKR support and local payment integration including JazzCash, Easypaisa, Raast, bank transfers, and mobile wallets.

When you use p789, you share certain personal information with us – either directly when you register, or automatically as you interact with the platform. This policy describes our practices in plain language. There are no hidden surprises in how we treat your data.

We do not sell your personal information to third parties. We do not send unsolicited messages to people who have not opted in. We take the security of your data seriously and apply industry-standard protections across the platform.

02 Data We Collect

The data p789 collects falls into two categories: information you provide directly and information collected automatically through your use of the platform.

Information you provide directly:

• Full name, date of birth, and gender provided during account registration.
• Email address and mobile phone number used to verify your account.
• Residential address and identity documents submitted during verification checks.
• Payment-related details such as your JazzCash or Easypaisa registered number, bank account details, or card information – processed through our secure payment partners.
• Communications you send to our support team via live chat or email.
• Any preference settings, deposit limits, or responsible gaming requests you configure in your account.

Information collected automatically:

• Device type, operating system, browser version, and screen resolution.
• IP address and approximate location derived from it.
• Pages visited, features used, session duration, and click patterns within the platform.
• Login timestamps and session activity logs for security monitoring.
• Cookie identifiers and similar tracking data as described in Section 7.

03 How We Use Your Data

Every piece of data p789 holds about you is used for a specific, defined purpose. The table below summarises the main uses:

We do not use your data for any purpose not listed here without informing you first and, where required, obtaining your consent.

04 Legal Basis for Processing

p789 processes your personal data on the following grounds depending on the activity involved:

• Contractual necessity – Processing your account registration, deposits, withdrawals, and game activity is necessary to fulfil our obligations to you as a registered player.
• Legitimate interests – Fraud detection, platform security, and internal analytics are carried out in the legitimate interest of protecting players and the integrity of the platform.
• Legal obligation – Identity verification and the retention of certain transaction records may be required under applicable financial regulations.
• Consent – Marketing emails and promotional SMS are only sent to players who have explicitly opted in. You can withdraw this consent at any time from account settings.

05 Data Sharing

p789 does not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

• Payment processors – When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, or bank transfer, the relevant payment provider receives the transaction data necessary to complete that payment. These providers have their own privacy policies governing how they handle your data.
• Identity verification partners – Third-party verification services may receive the documents you submit during KYC checks. These partners are contractually bound to use your data only for the verification purpose and to maintain appropriate security standards.
• Game software providers – Certain game providers may receive anonymised session data for the purpose of delivering and improving their games. No personally identifiable information is shared with game providers beyond what is technically necessary to run the game session.
• Legal and regulatory authorities – If required by law or in response to a valid legal request, p789 may disclose account and transaction data to the appropriate authorities. We will notify you where legally permitted to do so.
• Fraud prevention services – We may share limited data with industry fraud-prevention networks to protect the platform and its players from criminal activity.

No data sharing arrangement with any third party permits that party to use your information for their own marketing or commercial purposes.

06 Payment Data

p789 does not store full card numbers, CVV codes, or complete mobile wallet credentials on our own servers. Payment transactions are handled through encrypted connections with our payment processing partners. Your payment details are tokenised at the point of entry and the token – not the raw data – is what p789 retains for processing future transactions linked to your account.

All supported payment methods – JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards, and mobile wallets – are processed using encrypted, secure channels. The cashier section of the platform uses HTTPS with TLS encryption for all data transmission.

Transaction records including amounts, dates, and the payment method type are retained for audit and fraud-prevention purposes in line with the retention periods described in Section 8.

07 Cookies and Tracking

p789 uses cookies and similar technologies on our website and app. A cookie is a small file stored on your device that helps the platform recognise you and remember your preferences between sessions.

We use the following categories of cookies:

• Essential cookies – Required for the platform to function. These include your login session token and security cookies. You cannot opt out of these without losing basic platform functionality.
• Functional cookies – Remember your language preference, display settings, and lobby layout choices.
• Analytics cookies – Help us understand how players move through the platform so we can improve navigation and game discovery. Data collected is aggregated and does not identify individual users.
• Marketing cookies – Used only if you have opted in to receive promotional communications. These help us show you relevant offers based on your activity patterns.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using p789, though some personalisation features may not work as expected.

08 Data Retention

p789 retains your personal data for as long as your account is active and for a defined period after closure, in line with standard practice for financial services platforms:

• Account and identity data – Retained for the duration of your account plus five years after closure, to satisfy financial record-keeping requirements.
• Transaction records – Deposit and withdrawal history is retained for five years after the transaction date.
• Support communications – Chat and email records are retained for three years from the date of the conversation.
• Marketing preferences – Opt-in and opt-out records are retained indefinitely to honour your choices.
• Anonymised analytics – Aggregated, non-identifiable usage data may be retained indefinitely for platform improvement purposes.

When the retention period expires, data is securely deleted or anonymised so it can no longer be linked to you personally.

09 Security

p789 applies multiple layers of technical and organisational security measures to protect your personal data:

• All data transmitted between your device and the p789 platform is encrypted using TLS (Transport Layer Security).
• Passwords are stored using one-way cryptographic hashing – neither our team nor any third party can read your password.
• Access to player data within p789's internal systems is restricted to authorised personnel with a defined operational need.
• Our systems are monitored continuously for unusual access patterns, potential breaches, and suspicious activity.
• Regular security assessments are conducted to identify and address vulnerabilities before they can be exploited.

In the event of a data breach that poses a risk to your rights, p789 will notify affected players as soon as reasonably possible. You can help protect your own account by using a strong, unique password and enabling any two-factor authentication options available in account settings.

10 Your Rights

As a p789 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through live chat or by email.

• Right to access – You can request a copy of the personal data p789 holds about you. We will respond within a reasonable timeframe.
• Right to correction – If any of your personal information is inaccurate or out of date, you can ask us to correct it. Some corrections may require supporting documentation.
• Right to deletion – You can request the deletion of your account and associated personal data, subject to our legal retention obligations for financial records.
• Right to restrict processing – In certain circumstances you may ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to withdraw consent – Where processing is based on your consent (such as marketing emails), you can withdraw that consent at any time from account settings or by contacting support.
• Right to data portability – You can request a copy of the data you have provided to p789 in a structured, machine-readable format.

We will not discriminate against you for exercising any of these rights. Exercising a right does not affect your ability to continue using the p789 platform.

11 Minors

p789 is an adult platform strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you believe a minor has registered on p789, please contact our support team immediately so we can investigate and close the account.

During registration and at verification stage, we carry out age checks. Any account found to belong to a person under 18 will be closed immediately, all funds returned to the original payment source, and the data deleted in line with our retention policy.

Parents and guardians are encouraged to make use of parental control software on shared devices to prevent underage access to gaming platforms.

12 Changes to This Policy

p789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the "last updated" date at the top of this page and post a notification within the platform.

We encourage you to review this page periodically. Continued use of p789 after a policy update constitutes your acceptance of the revised terms. If you have concerns about any changes, you are welcome to contact our support team for clarification before continuing to use the platform.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to report a privacy concern, please reach out to us through the live chat support available inside the platform and app – available 24 hours a day, seven days a week.

You can also contact us by email at: [email protected]

We aim to respond to all privacy-related queries within 48 hours. For urgent security concerns, live chat is the fastest way to reach our team.